Admin Assistance Services

You can see elsewhere on this site the many ways that I can work with you to help you with your processes, structure, skills and accountability, but sometimes the most efficient way to deal with a business situation is to outsource.

If you’re struggling with the age old “too many things to do – too little time” problem then I can take on some of your load and simply do it for you.

This is how Virtual Bird began. I have quite literally years of experience of taking the headache-inducing tasks out of my clients’ inboxes, working my magic and handing them back completed.

The chances are, if it’s a job you hate, it’s one I secretly – or not so secretly love. I’m a bit of a geek when it comes to detail, to organisation and structure. And if it’s all getting a bit much for you then I will most likely really enjoy getting in there, getting my hands dirty and sorting it all out for you.

So what kinds of things can I do?

The list is a long one, and honestly, will never be complete. The reason is that every client I work with has their own needs and each job is going to be slightly different.

That’s why there are no fixed prices here. Every VA job I take on is considered individually and quoted for on a project-by-project basis. But to give you a flavour the kinds of things I may be able to help with are:

  • Customer service

    This can take many forms including:

    • Email management
    • Responding to messages on your social media channels
    • Responding to responses to your social media posts


  • Diary management

    I can manage your electronic diary for you. I can even create one for you if you don’t have one yet. This may also involve:

    • Booking appointments for you
    • Making travel arrangements on your behalf
    • Creating scheduling systems for you so that your clients can book directly into your calendar.
    • Liaising with you about your schedule on an agreed basis


  • Word processing & proofing


Depending on your needs this service may be one I provide myself or outsource to one of my highly skilled team members, but some of the things we can help you with include:


  • Letter writing
  • Transcribing
  • Formatting copy
  • Proofreading text, from a single email to an entire e-book


  • Data entry and processing

    Whatever database system you use, I’ll know it and can work with it on your behalf in a myriad ways such as:

    • Creating mailing lists
    • Inputting data
    • Integrating systems – such as your database with your email software
    • Creating searches

The list goes on and this is only a snapshot.


At the end of the day if it gives you a headache, then I can probably help.


Book in a free discovery call now and we can discuss your needs and how I can take some of the weight off. It’s free, and is more effective than anything you can get over the counter.